Uk Mainland Deliveries Are Shipped on a Next Working Day Carrier, Your Order is generally shipped the (Working) day you order is received if placed by 1pm. Back orders and high volume orders may take 2-3 days
Northern Ireland, Republic of Ireland & Channel Island Deliveries Are Shipped on a 2-3 Working Day Carrier, Your Order is generally shipped the working day your order is received if placed by 1pm. Extra Shipping Charge will Be Applied when you place your order which will be free of charge for orders over£500.00
P&L- castors-online.co.uk operate TQM Total Quality Management. As we aim to offer the finest service & product in the UK. Please feel free to make any comments you may have if you receive the good service I expect which are appraised and reviewed via the contact me button and mark for my personal attention Russell Jones (Group Managing Director) Also should you feel that the experience you have had as a customer fell below your expectations please also contact me also via the contact me button. P & L Industrial Equipment Castors-online.co.uk are certified to the stringent quality assurance aims of ISO 9001:2008 as Follows.
Cerificate issued By LRQA Lloyds Register Quality Assurance Quality Management system Standard : ISO9001 2008
Scope of approval : Assembly and stock holding of Industrial Wheels & Castors
Approval Cerificate No : LRQ0900080/A
Original Approval : 30th October 1990 Current Certificate : 1st September 2014 Cerificate Expirey : 31 August 2017
Below are a very small selection of E-Mails sent by our clients
I've just received delivery of my castors, they're perfect for the job and impressively prompt service. Thank you
J Wood 12th April at 10:06 firstname.lastname@example.org
Excellent service, ordered Monday, arrived Tuesday. Good quality castors at a fair price. Thank you. I won't hesitate to recomend your site. Paul Kenward.
3oth April at 18:33 email@example.com
Placed an order 30th November and delivered by 3rd December, including 2 days over the weekend. What splendid service thanks very much. Certainly recommend.
4th December at 09.05 firstname.lastname@example.org
Elizabeth Webb I got the castors thank you and they are perfect I will recommend you.
05th Feb at 08.32 email@example.com
Many Thanks indeed for dispatching my order so quickly. It arrived yesterdayand the castors are now in use. your products and your customer service are excelent.
22nd January at 17.22 firstname.lastname@example.org
Castors Online were great to deal with and we are very pleased with the castors. they are exactly as advertised.
20th January at 11.40 to email@example.com
Thanks For supplying the castors which arrived next day and are now fitted and working
Dr Anthony J France
18th November 2014 at 09:38 to sales@castors-online
I got replacements. Thanks for all the good service.
18th November 2014 at 09;49 to sales @castors-online.co.uk
Many Thanks Mandy The fifth castor arrived just as I had completted the other four yesterday afternoon. I now have a computer chair that no longer gets clogged down by the carpet
Best wishes Mike Welch
19th November at 06:27 to firstname.lastname@example.org
Castors Online, is a family run business established in 1975 and we value our customers choice above all else Your payments details are completely safe with us as we provide you with the totally secure RBS Worldpay payment provision, so purchase with confidence..