Uk Mainland Deliveries Are Shipped on a Next Working Day Carrier, Your Order is generally shipped the (Working) day you order is received if placed by 1pm. Back orders and high volume orders may take 2-3 days
Northern Ireland, Republic of Ireland & Channel Island Deliveries Are Shipped on a 2-3 Working Day Carrier, Your Order is generally shipped the working day your order is received if placed by 1pm. Extra Shipping Charge will Be Applied when you place your order which will be free of charge for orders over£250.00
Charges are as follows
Northern Ireland £20.00
Isle of Man £25.00
Channel island £22.00
P&L- castors-online.co.uk operate TQM Total Quality Management. As we aim to offer the finest service & product in the UK. Please feel free to make any comments you may have if you receive the good service I expect which are appraised and reviewed via the contact me button and mark for my personal attention Russell Jones (Group Managing Director) Also should you feel that the experience you have had as a customer fell below your expectations please also contact me also via the contact me button.
P & L Industrial Equipment Castors-online.co.uk are certified to the stringent quality assurance aims of ISO 9001:2008 as Follows.
Certificate issued By LRQA Lloyds Register Quality Assurance
Quality Management system Standard : ISO9001 2008
Scope of approval : Assembly and stock holding of Industrial Wheels & Castors
Approval Certificate No : LRQ0900080/A
Original Approval : 30th October 1990
Current Certificate : 1st September 2014
Certificate Expiry : 31 August 2017
Below are a very small selection of E-Mails sent by our clients
I've just received delivery of my castors, they're perfect for the job and impressively prompt service. Thank you
12th April at 10:06 firstname.lastname@example.org
Excellent service, ordered Monday, arrived Tuesday. Good quality castors at a fair price. Thank you. I won't hesitate to recomend your site.
3oth April at 18:33 email@example.com
Placed an order 30th November and delivered by 3rd December, including 2 days over the weekend.
What splendid service thanks very much.
4th December at 09.05 firstname.lastname@example.org
Many Thanks indeed for dispatching my order so quickly. It arrived yesterdayand the castors are now in use. your products and your customer service are excelent.
22nd January at 17.22 email@example.com
Castors Online were great to deal with and we are very pleased with the castors. they are exactly as advertised.
20th January at 11.40 to firstname.lastname@example.org
Thanks For supplying the castors which arrived next day and are now fitted and working
Dr Anthony J France
18th November at 09:38 to sales@castors-online
I got replacements. Thanks for all the good service.
18th November at 09;49 to sales @castors-online.co.uk
Many Thanks Mandy The fifth castor arrived just as I had completted the other four yesterday afternoon. I now have a computer chair that no longer gets clogged down by the carpet
19th November at 06:27 to email@example.com
Castors Received, thank you very much, your help is greatly appreciated
David 28th Jan @11.12 to firstname.lastname@example.org
Th castors have arrived and they are ideal for the job. Thank you for the kind help and understanding, it is much better dealing with family firms than large impersonal companies
Oswald 8th Jan @ 18.50 to email@example.com
Castors Online, is a family run business established in 1975 and we value our customers choice above all else Your payments details are completely safe with us as we provide you with the totally secure RBS Worldpay payment provision, so purchase with confidence..